Privacy Policy — Trancsemis B.V.

Last updated: 26 June 2026

This Privacy Policy explains how Trancsemis B.V. ("Trancsemis", "we", "us") collects, uses, stores, and protects your personal data when you visit trancsemis.life or use our services. We process personal data in accordance with the General Data Protection Regulation (GDPR / Algemene Verordening Gegevensbescherming — AVG) and applicable Dutch data protection law.

1. Data Controller

Trancsemis B.V.
Witte de Withstraat 78, 3012 BN Rotterdam, Netherlands
KVK: 81245693
Email: [email protected]
Phone: +31 10 244 89 36

2. Personal Data We Collect

We may collect the following categories of personal data:

Identity data: name, company name
Contact data: email address, phone number, postal address
Transaction data: workshop bookings, payment details (processed by our payment provider), invoices
Technical data: IP address, browser type, device information, pages visited
Communication data: messages sent via contact forms or email
Consent records: cookie preferences stored under key trancsemis_life_consent

3. Purposes and Legal Bases

We process your data for the following purposes:

Contract performance (Art. 6(1)(b) GDPR): processing workshop bookings, office greenery contracts, and delivering services
Legitimate interests (Art. 6(1)(f) GDPR): improving our website, responding to enquiries, fraud prevention
Consent (Art. 6(1)(a) GDPR): non-essential cookies, marketing communications where applicable
Legal obligation (Art. 6(1)(c) GDPR): tax records, accounting requirements under Dutch law

4. Cookies and Tracking

We use essential cookies required for website functionality and, with your consent, analytics cookies. Your preference is stored locally under the key trancsemis_life_consent. For full details see our Cookie Policy.

5. Data Sharing

We do not sell your personal data. We may share data with:

Payment processors for transaction handling
Email service providers for communication
Hosting providers (within the EU/EEA where possible)
Professional advisers (accountants, lawyers) when required
Authorities when legally obligated

All processors are bound by data processing agreements compliant with GDPR Article 28.

6. International Transfers

We primarily store data within the European Economic Area (EEA). If data is transferred outside the EEA, we ensure appropriate safeguards such as Standard Contractual Clauses (SCCs) approved by the European Commission.

7. Retention Periods

Customer and booking records: 7 years (Dutch tax law requirement)
Contact form enquiries: 2 years after last contact
Cookie consent records: 12 months
Website analytics (if consented): 14 months

8. Your Rights Under GDPR

Under the GDPR, you have the right to:

Access — request a copy of your personal data
Rectification — correct inaccurate data
Erasure — request deletion ("right to be forgotten")
Restriction — limit processing in certain circumstances
Data portability — receive your data in a structured format
Objection — object to processing based on legitimate interests
Withdraw consent — at any time, without affecting prior lawful processing

To exercise any of these rights, contact us at [email protected]. We respond within 30 days.

9. Autoriteit Persoonsgegevens (AP)

If you believe we have not handled your data correctly, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens):

Autoriteit Persoonsgegevens
Website: autoriteitpersoonsgegevens.nl
Phone: +31 70 888 85 00

10. Security

We implement appropriate technical and organisational measures including HTTPS encryption, access controls, and regular security reviews to protect your personal data against unauthorised access, loss, or alteration.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

12. Contact

For privacy-related questions: [email protected] or Trancsemis B.V., Witte de Withstraat 78, 3012 BN Rotterdam.